• Most modern Managers state to new recruits and existing team members alike: “My door is always open”
• While we massively respect this idea when compared to the autocratic closed door leadership appr
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1. Develop Your Sales Leader
   • Only 34% of organisations believe their sales manager has the right skills to manage and motivate their sales team effectively.* Many team leaders struggle with the same
   ...

The Cambridge Dictionary definition: ‘Procrastination, to keep delaying something that must be done, often because it is unpleasant or boring.’

Most of us suffer from procrastination. Recognise this ...

In essence, being resilient means knowing how to cope with setbacks or failure. To build your resilience you need to understand that how you deal with failure is crucial. In fact, it’s more important ...

Stat 3: 78% of Salesforce customers state that the sale goes to those who respond first within two hours of an enquiry** – so be responsive in sales

• As most of us have experienced, both as a custom
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Lessons from Australia:

By most accounts, the Australian economy was protected from the GFC, thanks to the mining boom. But as with all seasons, all booms must end. After two tough years in the minin...

Building a business is a lot of work. Only a few break into the $1 million ceiling. Still a few break into the $10 million ceiling. It takes a lot of hard work to get to this point and many factors ne...

Lessons from the US:

Expert customer service can have a greater impact on goodwill than you think. At a recent incident with my daughter at Six Flags Over Texas, we lost our mobile phones. While one ...

• Thank your wider support team: have a way to recognise and/or reward those outside of work that have supported you this year, such as close friends or family. You’ll need them in 2019!
• Inspire your...

For your Business Owner/Senior Managers:

• Work with your sales team and your marketing team right now, to work out in detail all the opportunities to generate sales and profits before the end of the
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