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Our mission is to help businesses become more profitable, provide more job security to their teams and serve their customers in the best way possible.
Lessons from the US and Canada
Lessons from the US:
Expert customer service can have a greater impact on goodwill than you think. At a recent incident with my daughter at Six Flags Over Texas, we lost our mobile phones. While one ...
Finish the Year the Best Way Possible:
- Thank your wider support team: have a way to recognise and/or reward those outside of work that have supported you this year, such as close friends or family. You’ll need them in 2019!
- Inspire your...
Internal Leadership Tips
For your Business Owner/Senior Managers:
- Work with your sales team and your marketing team right now, to work out in detail all the opportunities to generate sales and profits before the end of the ...
Lessons from France and the UK
Lessons From France:
Whenever I travel to France, it always surprises me how much competition there is for regular restaurants and bistros. Differentiating your bistro is very challenging. In Paris l...
